Last Updated: 15th October 2025
This Privacy Policy explains how DJP Rooksby Painting and Decorating Services (“we,” “us,” or “our”) collects, uses, and protects any information you give us when you use the website djprooksby.co.uk.
We only collect information necessary to conduct our business and provide you with excellent service. The types of information we collect include:
| Type of Data | How it is Collected | Purpose |
| Contact Information (Name, Phone Number, Email Address) | Through the use of our contact form or direct email correspondence. | To respond to your inquiries, provide quotes, and manage your service appointments. |
| Usage Data (IP Address, Browser Type, Pages Visited) | Automatically through website analytics tools (e.g., Google Analytics). | To monitor website traffic, improve site functionality, and understand which services are most popular. |
We use the data we collect solely for the following purposes:
To provide you with the painting and decorating services you request.
To communicate with you regarding your quote or project status.
To send occasional follow-up communications (e.g., post-job feedback, with your consent).
To improve our website and marketing efforts.
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Please note that no method of transmission over the Internet is 100% secure.
We do not sell, trade, or rent your personal identification information to others. We will only share your information if:
It is required to provide the service you requested (e.g., sharing your address with an employee or subcontractor to fulfil the job).
We are required to do so by law.
Our website may contain links to other external websites. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites.
Under GDPR, you have the right to:
Access the personal data we hold about you.
Request the correction of incorrect data.
Request the deletion of your personal data (the ‘right to be forgotten’).
Object to the processing of your data.
To exercise any of these rights, please contact us using the details provided below.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this policy periodically for any changes.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this website, please contact us at:
DJP Rooksby Painting and Decorating Services
enquiries@djprooksby.co.uk
+447736 648 370